Knowledge Engineer/Legal Technologist

Term: Permanent
Department: Knowledge Management

Location: Jersey

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The capabilities and talent of our lawyers have earned us industry recognition for identifying all the steps necessary to meet our clients’ goals, however diverse or complex the requirement.

We are an award-winning law firm with expertise in BVI, Cayman Islands, Guernsey and Jersey law and the agility to drive success for our clients in a fast moving world.  We provide legal advice shaped around the needs of corporate and private clients, financial institutions and intermediaries worldwide.

Working in multi-disciplinary teams, we marry thought leadership with a proactive approach to solving issues holistically – without a client needing to raise them – across geographies and practice areas in the most efficient and seamless way.  Through this approach – delivering reliability and stability with flair – we combine commercial acumen with service excellence that helps you to achieve your goals and stay ahead.

Purpose of the job

This role forms part of our global knowledge management team and involves working across our global jurisdictions to support our legal practice teams in the delivery of client services. The role will focus on providing legal tools which support efficient and effective legal operations. These may be a combination of legal workflows and matter maps, document automation, client portals and knowledge databases. The role will be key to translating the firms' legal operational needs into fit for purpose pragmatic solutions for our lawyers and their clients.

Main responsibilities

  • Using Contract Express to automate new documents and maintain existing automated suites of documents

  • Developing, maintaining and managing knowledge team client solutions, where required

  • Managing the CPL and working with legal teams to migrate precedents to automation

  • Working across the firm to embed our house style and ensure brand consistency for clients

  • Delivering inductions for new starters on our products and services

  • Maintaining the products knowledge base, project documentation and training materials

  • Developing online matter maps to support legal teams in the delivery of client work

  • Assisting in the training and supervision of trainees during their placement with the knowledge team

  • Producing documents and updates on projects and systems usage and keeping up to date with legal KM trends

  • Managing strong relationships with stakeholders, colleagues and suppliers

  • Assisting with implementation of new knowledge platforms and their integration with other business systems

  • Covering for the absences of other team members

  • Any other duties as required by the Head of Knowledge


  • Experience working in an offshore law firm in a similar role or as a paralegal in a practice area

  • Keen interest and aptitude for using technology in a law firm setting

  • Experience of dealing with stakeholders, suppliers, lawyers and business services professionals

  • Experience of using legal tech solutions such as Contract Express or similar

  • User centric approach to services and commercial awareness

  • Able to represent the team and the firm professionally and positively both internally and externally


  • Excellent organisational skills with sound judgement and attention to detail

  • A thorough and methodical approach and the ability to manage multiple activities concurrently

  • A team player with initiative and drive who is able to work in a virtual team setting

  • Conscientious and committed

  • Good communication and writing skills and the ability to communicate effectively at all levels

  • Adaptable and flexible

  • Friendly and approachable with the ability to build strong working relationships

  • Commercially aware and client focused

  • Ability to manage multiple small projects concurrently and see them through to the end

  • Strong understanding and ability to promote and capitalise on connections with other business units

In this role, you will be expected to:

  • Adhere to all policies, procedures and regulations including those around anti-money laundering and terrorist financing.

  • Commit to fulfilling your personal CPD requirements and to continually develop your skills and knowledge.

  • Act in keeping with our core behaviours.

  • Be willing to work outside of normal working hours from time to time

  • Be willing to travel occasionally in the course of employment

Apply now

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